Update on account closure Account ending: ${Var1} Important update on your Card Dear Cardmember, We are following up on our recent telephone conversation about the fraudulent use of your identity. What you should know We have taken all the necessary steps to close the above-referenced account. We have also contacted all Reserve Bank of India approved Credit Information Companies (CIC) to request that all derogatory information about this American Express account be removed from your credit reports. No further action on your part is needed. What to do next If in the future you find that the Credit Information Companies have not corrected this history, please provide the CIC with a copy of this communication. You may, in the meantime, show this communication to any potential creditor as verification of the accurate reporting of the account. We are here for you We apologize for any inconvenience and concern this situation has caused you. We take the fraudulent use of credit cards very seriously and sincerely hope we have resolved this matter to your satisfaction. If we may be of further assistance, please call our Fraud Protection Services department at 0124 – 6702830. Our servicing hours are 8:30 am to 9:00 pm, Monday through Sunday. Privacy statement Contact us You are receiving this email because you are an American Express® customer. This email was sent to Card ending ${Var1}. We are unable to accept incoming emails to this address. For details on our email practices, view our Privacy Statement. American Express Banking Corp. Cyber City, Tower 'C', DLF Building No. 8, Sector 25, DLF City Phase ll, Gurgaon - 122002, Haryana. ® Registered trademark of American Express Company. © 2026 American Express. All rights reserved. SFEFSR001